helping today's dream event become tomorrow's reality!
WHAT ARE THE FEES ASSOCIATED WITH DELIVERY + PICKUP?
If your event is at a venue, additional fees may apply for same night or next day pickup. Additional fees may be applied for stair or elevator access.
WHERE DO YOU DELIVER?
We can deliver anywhere. Delivery is based on distance and is automatically calculated based on your zip code. Please note that delivery is per truck and additional delivery fees may apply.
WHEN IS FINAL PAYMENT DUE?
Final payment is due no late than 7 days prior to your schedule delivery date or customer pickup date.
WHAT IS YOUR CANCELLATION POLICY?
Our deposits are non-refundable. If you cancel earlier than 7 days prior to your scheduled delivery date or customer pickup date, you forfeit the 25% deposit. If you cancel within 7 days, no refund will be given. Please note, that any special order items will not be refunded at any time.
HOW DO I GET AN ESTIMATE FOR MY EVENT?
We offer a free consultation for you to come into our showroom, review your needs and wants and we will then provide a detailed price calculation for you. Your items and date are NOT reserved until we receive your deposit.
CAN I MODIFY MY EXISTING RESERVATION?
Absolutely! You can make changes on your order through the whole process. Twenty-one days prior to your event, florals will be ordered so at that point we ask that changes be limited to final counts and minor adjustments. Final counts need to be given no later than 7 days before the event.
HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATION?
The sooner the better! We do ask that your venue and colors be finalized before making your appointment. These are two important things that make your appointment run smoothly.
